Privacy Policy

Data Privacy Policy

for Nomads House Hotel

Last Update: 23/01/2024

1. Introduction:

Welcome to Nomads House Hotel. This Data Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you agree to the terms of this policy.

2. Data Controller:

When this policy mentions “we,” “us,” or “our,” it refers to Nomads House Hotel. For the purposes of the General Data Protection Regulation (GDPR), we are the Data Controller.

3. Contact Information:

For privacy concerns or inquiries, you can contact us at:

4. Data Processors:

We utilize various booking systems, such as Booking, Airbnb, Expedia, etc., to manage reservations. For GDPR compliance, these systems act as Data Processors.

5. Obligatory Nature of Providing Data:

All data requested in the online or hard copy booking forms is generally mandatory to meet the stated purposes. Failure to provide accurate information may hinder processing your requests.

6. Data Collection:

We collect personal information, including names, contact details, passport information, and payment details, to facilitate reservations and provide services. Travel companion information is also collected when making reservations for others.

7. Data Usage:

We process personal data for purposes such as managing bookings, handling loyalty programs, sending personalized communications, and providing accommodation services. Your data may also be used for surveys to evaluate service quality.

8. With Whom We Share Your Information:

With your consent, we may share information with:

  • Travel suppliers (e.g., car rental, activity providers) for reservation fulfillment.
  • Third-party vendors for services like credit card processing, analytics, customer service, and marketing.

9. Data Security:

We employ security measures like encryption, access controls, and regular audits to protect your personal data.

10. Consent and Opt-In:

Users have the option to consent or opt-out of receiving promotional communications. Consent can be revoked at any time by contacting us.

11. Third-Party Data:

If you provide third-party data, you declare that you have obtained consent and indemnify us from any liability. We may verify this and follow due diligence measures.

12. Sensitive Data:

Unless specifically requested, refrain from providing sensitive personal data. We do not seek or process such information unless necessary.

13. Data Protection for Minors:

This website is not intended for use by children under 16. If a child under 16 provides personal data, please notify us, and we will take steps to delete it.

14. Data Retention:

We retain personal data for the period necessary for the outlined purposes, considering legal obligations, ongoing relationships, and our legal position.

15. Data Transfers:

If personal data is transferred outside the EEA or Greece, safeguards are in place to protect data during the transfer.

16. Notification of Changes:

Users will be notified of significant changes to the privacy policy through the website or email.

17. Language Clarity:

This policy is written in clear language. If you have questions or concerns, feel free to contact us.